We only write about destinations we have personally visited with our family.
This post contains affiliate links. A portion of the proceeds will be donated to UNICEF.
Thank you to Xcaret for hosting us on our visit. As always, all thoughts and opinions are our own.
Located on 200 acres of incredibly beautiful oceanfront & jungle property, Xcaret is the premiere attraction in the Mayan Riviera. Our full day visit was a definite highlight of our month in the Yucatan Peninsula and our kids, aged 2 & 4, loved every minute of it. If you are planning a visit with your children, here is what you need to know to make your visit easier and more rewarding:
Xcaret has all the equipment a family needs for a fun day at the park. You can rent single or double strollers, towels, snorkel equipment and lockers. The stroller rental service is located very near the main entrance and is open from 8:30 am until the park's closing.
If you are going to use a stroller and want to plan your day ahead of time, this map shows the wheelchair accessible routes through the park. Anywhere a wheelchair can go, so can a stroller.
You don’t need to rent a locker specifically for the underground river. Here’s how it works:
Xcaret Plus ticket holders can get changed in the building right at the entrance to the river, otherwise you can get changed in the shower room near the main entrance. At the entrance to the river, you put all of your personal belongings into a large duffel bag. They zip up and lock the bag, give you the only key and then they transport your bag to the far end of the river where you can pick it up. You pick up your complimentary & mandatory life jackets at the beginning of the river and you drop them off at the end. They have life jackets for every age, including babies.
Floating down the entire length of the river takes roughly an hour, so if you don’t think your kids will be interested that long, you can get out at several spots along the way (we didn't finish the whole thing). Note, if you end early you will need to walk to the end of the river to collect your duffel bag. If you feel you only want to be in the water a short time, it may make sense to rent a locker for your stuff near the beginning of the river instead.
They made us sign a special waiver in order to bring our toddlers into the river as some small children find the water too cold. It may be worth stopping at the first exit to make sure your kids are handling the water temperature ok before continuing on.
We recommend renting flippers. We cheaped out and didn’t rent snorkel gear, which was a big mistake! Our kids don’t swim on their own, so we had to swim while pulling them along. The river itself doesn’t have much of a current, so to swim alongside a toddler was a big effort. I’d have killed to have had a pair of flippers!
Money saving tips
As you’d expect from an attraction of this caliber, Xcaret is a little expensive with the base price starting at $99USD. The base price includes shows, exhibitions, cultural tours, the underground river, access to beaches, bays and natural pools, life jackets and inner tubes, lounge chairs, hammocks, safety bag service during the river journey, dressing rooms, showers, parking and the “Xcaret Mexico Espectacular" show.
Xcaret is very big and takes time to see, so you will definitely be there for a meal. If you plan on swimming the underground river or snorkeling the lagoons, you should upgrade to the Xcaret Plus package which includes a meal, snorkel equipment rentals, a locker and use of the Area Plus facilities. (To buy the Xcaret Plus package, select "Add Food & Beverages" and it will change your plan to Xcaret Plus in the checkout screen).
The best way to save money is to buy your tickets online ahead of time.
- Booking online 7-20 days in advance saves you 10%
- Booking online 21+ days in advance saves you 15%
- Children 0-4 are free and children ages 5-11 are 50% off.
If you plan on visiting other parks or archaeological sites during your stay, you can save decent money by bundling your experiences. Here are a few we recommend:
- Xel-ha is another kid friendly park on the Maya Riviera. If you also plan on visiting both parks, buy a combo pack online ahead of time and save $43USD per person.
- Want to see one of the new Seven Wonders of the World? Bundle a tour to Chichén Itzá with your Xcaret ticket and save $43USD per person.
If you'd like to build a custom combo package of your own, you'll save between 20-25%.
food and beverage
Park policy allows baby food to be brought in, but all other outside food and beverages are prohibited. For an extra $27USD (10-15% less if you book online), you can add a food and beverage package which entitles you to one buffet lunch, one beer and unlimited non-alcoholic beverages during your meal. For most onsite restaurants, paying ahead (especially with the online discount) will be cheaper than paying while there.
If you are traveling with smaller kids, you may want to eat lunch a bit early, as we did. Most of the restaurants within Xcaret open at noon or later, but the following restaurants are open earlier:
- La Orquídea Coffee Shop opens at 8:30am. Located near the park entrance, you can enjoy a buffet Mexican breakfast or lunch. We ate here and were lucky enough to catch the tail end of their breakfast buffet for our lunch. We loved it! It was also quite affordable compared to the other restaurants we saw.
- El Manglar Restaurant opens at 11am. Located close to the Natural Pools, at the exit of the Underground Rivers, this seafood restaurant specializes in the food of the Mexican Pacific.
- La Península Restaurant opens at 11:30am. Located in the northern part of the Park, opposite to the Dolphin Swim area, this international buffet has a strong emphasis on seafood, including a sushi bar.
Bring biodegradable sunscreen: Xcaret’s natural setting provides for a very pleasant day outside. Most of the park is well treed, in the shade and out of the powerful Mexican sun. You'll still need sunscreen though and it’s important to know Xcaret has a policy of biodegradable sunscreen (containing titanium oxide and zinc oxide) only. This is to protect the natural balance of the water ecosystem within the park. Please take this policy seriously – we have been to other water based attractions that felt like we were swimming in a bathtub of coconut oil from all the sunscreen coming off the tourists. This cannot be good for the sea life!
Bring insect repellent: We hardly noticed any mosquitoes during our visit, but we did end up with a few bites which is to be expected given that Xcaret is set in the jungle. We expected the mosquitoes to be way worse and were pleasantly surprised at their absence.
Save your water activities for the end of the day: This allows you to apply biodegradable sunscreen at the start of the day and not have to worry about reapplying until after the water activities. Plus it's easier to deal with wet clothes at the end of the day when you are heading home vs the beginning.
Want a really amazing experience for the whole family? Stay at the brand new, family friendly Hotel Xcaret Mexico, where they redefine the term “all-inclusive”. Not only are all your meals included, but so are all the parks and tours!
Want more info on Xcaret? In our second Xcaret blog post, we share the highlights of our amazing day!
DON'T MISS: If you are currently in the Mayan Riviera or are planning a trip there, don't miss our blog post, Plan the Best Family Trip to the Mayan Riviera. It's packed full of planning tips, exciting family activities and links to all of our Mayan Riviera blog posts. It's sure to help make your family trip a memorable one!
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